PRIVACY POLICY

The Company understands and acknowledges that your privacy is important to you. This Privacy Policy (“Policy”) applies to the Website and covers the treatment of personally identifiable information that the Website gathers when you browse or access it and when you use our Services. It is therefore advised to go through the Policy carefully before using the Services offered by the Website. The Services offered adhere to all the laws, rules, regulations and policies (“Applicable Laws”) with regard to the collection, assimilation, use, disclosure, retention and protection of your information including personal data that the Website is likely to have access to as a result of your use of the Services.

  1. INFORMATION COLLECTED FROM THE USER
    • Personal Data. Any data about you, by which you, as a person can be identified, including without limitation, your full name, age, gender, your address, email address, date of birth, phone number, mobile number, educational qualification, job description and any other such personal information pertaining to you, to which the Website has or is likely to have access to by virtue of your voluntary submission (“Personal Data”). Personal Data shall also include the information of such third parties that the Website may have access to during the course of providing the Services to you. It is noted that the Website collects such Personal Data from you because of your voluntary submission of such information in order to enjoy the Services.
    • Anonymous Data. The Website may also collect such other anonymous data that is not associated with or linked to any Personal Data (“Anonymous Data”) and which, by itself, does not pertain to the identification of any individual User. Anonymous Data includes without limitation, unique identifiers of the device on which the Website is used such as VPN, information of Wi-Fi connectivity and such other information. The Website may also store these unique identifiers, at times and create a profile for you based on such Anonymous Data, which in turn allows you to have a better browsing experience on the Website.
    • Usage Information. In addition, the Website may automatically collect certain other information, including but not limited to usernames, passwords, and other security and usage related information, whenever you visit or utilize the Services such as Log Data, Analytical Code, Time Stamp, Geo Stamp, IP address, version and identification number of the device, browser type, browser language, the date and time of your request, your profile, websites visited by you, search terms used, platform type, number of clicks, phone number, requested status of other Users and various status information and other personal setting information with regard to your usage of the Services provided through the Website(“Usage Information”). Such Usage Information collected is not associated with any Personal Data and is tagged to the unique identifier of a particular device.
    • Cookies.The Website uses data collection devices such as “cookies” on your device / computer through which it is accessed that assist in (a) providing Services; and (b)to allow you to enter your password less frequently during a session. Most cookies are “session cookies”. A Session cookie is temporary cookie and is automatically deleted from your device at the end of a session. You may decline Website’s cookies if it permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
  2. USE OF THE INFORMATION COLLECTED
    The Website may use the Personal Data and other information collected as mentioned above for any of the following purposes:
    • To enable the Website to effectively provide the Services to you;
    • For the purposes of verification of software version or administration of software upgrades;
    • To allow you and to enable you to participate in surveys regarding Services;
    • To maintain the highest quality of the Services and provide general statistics regarding their use and performance;
    • To deliver Services, including email notifications, confirmations, technical notices, updates, security alerts, and support and administrative messages that you may request;
    • To maintain records or backup;
    • To alert you about updated information and other such new or updated services that may be offered by the Website;
    • To allow you access to exclusive features and functionality of the Website; and
    • To resolve disputes, collect fees and troubleshoot problems effectively.
  3. SHARING OF INFORMATION
    • The Website may share the Personal Data received from you:
      • with the Company’s affiliates in connection with matters relating to the consumption of Services by you to help detect and prevent identity theft, fraud and other potentially illegal acts; correlated or multiple accounts to prevent abuse of Services; and to facilitate joint or co-branded services that you request, where such services are provided by more than one corporate entity other than the Company;
      • with the transferee company, when the assets of the Company are substantially acquired by the transferee company and the transferee company may continue to use your Personal Data as set forth in this policy.
      • if required to do so by law or regulation; to its legal counsel, law enforcement officers, governmental authorities or any other authority as the case may be who have asserted their lawful authority to obtain the information or where the Company has in good faith and has reasonable grounds to believe that such disclosure is necessary to enforce its Terms of Use or this Privacy Policy.
    • For external processing, the Company provides Personal Data to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  4. REPRESENTATION
    The Company hereby agrees not to rent, sell, or otherwise provide Personal Data received from you to third parties without your expressed consent, except as described in this Policy or as required by law. However, the Company and its affiliates reserve the right to share, sell and transfer some or all of the Personal Data to other business entities should the Company, or its assets, plan to merge with, or be acquired by that business entity.
  5. ACCRSSING AND UPDATING PERSONAL INFORMATION
    • Whenever you use the Services, the Company aims to provide you with access to your Personal Data. If that information is wrong, the Website strives to give you ways to update it quickly or to delete it – unless the Company has to keep that information for legitimate business or legal purposes. When updating your Personal Data, the Company may ask you to verify your identity before it can act on your request. It may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
    • Where the Company can provide information access and correction, it will do so for free, except where it would require a disproportionate effort. It aims to maintain the Services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from the Services, the Company may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
  6. SECURITY OF PERSONAL INFORMATION
    • Security Measures. The Company has implemented commercially reasonable physical, electronic, managerial, operational and technical security measures to protect the loss, misuse, alteration and security of the Personal Data received from you. The Company’s security practices and procedures limit access to Personal Data on a need to know basis only. Such measures may include, where appropriate, the use of firewalls, encrypted server facilities, secure server facilities, implementing proper access rights management systems and processes, careful selection of processors, standard authentication and encryption policies for its servers and other technically and commercially reasonable measures.
    • Information Security.The Company restricts access to Personal Data to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
    • Disclaimer.The Company is committed to protecting the security of any Personal Data and uses reasonable efforts including a variety of security technologies and procedures to help protect such Personal Data from any unauthorized access, use, misuse or disclosure. The Company will take all reasonable measures in furtherance of the above commitment. However, the Company cannot guarantee that the Personal Data received from you and other information stored on the servers will be absolutely protected. Company’s systems and the communications networks through which you access the Website may be subject to security breaches and failures due to circumstances beyond Company’s reasonable control. These may include computer "hacking", data theft or and physical theft among others. In such situations, the Company will try to rectify the problems to best of its abilities as soon as possible.
    • Deleted Information.Any data destroyed shall be disposed of in a manner that protects the privacy of the Personal Data received by the Website from you in an appropriate manner as per the standard practices of the industry and norms. However, certain information about you might be stored in the server as default even after termination of your account, which will in no way be accessed by any person other than authorized representative of the Company or shared to any third party by the Company. The User hereby acknowledges and understands that all Personal Data provided in using the Website is with their knowledge and consent and also that it is at their own risk.
  7. OBLIGATIONS OF USERS
    • As a registered user of the Services, you have certain obligations to other users and to the Company. Some of these obligations are imposed by Applicable Law and regulations, and others have become commonplace for Services as offered by the Website:
      • You must, at all times, abide by the terms and conditions of the most recent and then prevailing Privacy Policy and Terms of Use. This includes respecting all intellectual property rights that may belong to third parties and also those which belong to the Company;
      • You must not upload or insert any comments that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of the Website, Company and its community of users or anyone else;
      • You must keep your username and passwords confidential and not share the same with others; and
      • All information given must be genuine and true to the best of your knowledge. The Company shall not be held responsible in case of any fraudulent information given at the time of registration for using the Website.
    • Any violation of the guidelines as mentioned in Clause 6.1 may lead to the restriction, suspension or termination of your account with the Website, at the sole discretion of the Company.
  8. INTERNATIONAL TRANSFER OF DATA
    In the process of providing Services to you, the Company may transfer the Personal Data and other information that it collects for processing, to affiliated entities or other third parties across borders, and from the User’s country or jurisdiction to other countries or jurisdictions around the world. Any Users located anywhere outside United States, with laws governing data collection and use that differ from the laws applicable in the United States, understand, acknowledge and consent to transferring information and permitting the transfer of information, including Personal Data, to a country and jurisdiction that does not have the same data protection laws as the User’s jurisdiction. The User hereby consents to the transfer of his/ her information across countries or jurisdictions around the world.
  9. THIRD PARTY LINKS
    The User agrees to comply with all third party privacy policies, if any, applicable to the use of such applications or its services. The Company is not responsible for the User’s use of any third party product and/or service including the terms and conditions, privacy practices or the content of those linked websites or such third party product and/or service or violation and infringement of any third party rights, policies, terms and conditions in connection with access, download or installation of such mobile applications.
  10. ADVERTISEMENTS
    The Website may use third-party advertising companies to serve personalized advertisements when the User contacts it. These companies may use information (not including name, address, email address, or telephone number of the user) about the User’s visits to this and other websites in order to provide advertisements about goods and services of interest to the Users.
  11. MODIFICATIONS
    Any changes in this Policy by the Company shall be posted on the Website so that you are always aware of what information the Website collects, uses, and under what circumstances, if any, Company may disclose it. You should periodically review the above-mentioned page for the latest information on Website’s privacy practices. Once posted, those changes are effective immediately. Continued access or use of Website constitutes your acceptance of the changes and the amended Policy.
  12. CONTACT US
    If you have any query regarding this Privacy Policy, you can contact us at:
    Address: VideoKen, Inc., 157 Broadmead st., Princeton, NJ 08540, USA
    Email: raj.sharma@videoken.com
  13. COMPLIANCE WITH REGULATORY AUTHORITY
    When the Company receives formal written complaints, it will contact the person who made the complaint to follow up. The Company works with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that it cannot resolve with our users directly.